What days and hours are you open? We are open Monday through Saturday, 8:00 AM to 6:00 PM. Sunday hours are by appointment only. Where are you located? Our facility is conveniently located in Janesville, California. Are you open on holidays? Yes, we are open on most holidays to care for your pets, but check with us in advance for any schedule adjustments. How do I make a reservation? You can make a reservation by calling us directly, using our online booking system Contact Us What is your cancellation policy? We require at least 48 hours’ notice for cancellations to avoid a cancellation fee. Do you require vaccinations for animals staying at your facility? Yes, all animals must be current on vaccinations. Dogs require rabies, distemper, and Bordetella vaccinations. Horses must have proof of vaccination records. Can I visit the facility before boarding my pet? Absolutely! We encourage visits and offer facility tours by appointment.
Dog Boarding
What types of accommodations do you offer for dogs? We offer climate-controlled indoor kennels and spacious outdoor runs. How often do the dogs get to go outside? Dogs are taken outside for exercise and potty breaks at least three times a day. Do you provide food, or should I bring my dog’s own food? We recommend bringing your dog’s usual food to maintain their routine, but we can provide high-quality dog food if needed. What activities do you offer for dogs during their stay? We offer daily playtime, walks, and optional enrichment activities like puzzle feeders and agility games. Can my dog be housed with another dog they know? Yes, we can accommodate dogs from the same household in shared accommodations upon request. Are there additional services like grooming or training available? Yes, we offer grooming services such as baths, nail trims, and brushing. What should I pack for my dog’s stay? Please bring your dog’s food, any medications, a favorite toy or blanket, and vaccination records.
Horse Boarding
What boarding options do you offer for horses? We offer full-service stall boarding with paddocks. Do you provide feed, or can I supply my horse’s own feed? We provide high-quality hay, but you are welcome to supply your horse’s specific feed if preferred. How often are stalls cleaned? Stalls are cleaned daily to ensure a clean and comfortable environment. Are horses turned out daily, and for how long? Yes, horses are turned out daily for a minimum of four hours, weather permitting. What facilities are available for riding? We have a large outdoor arena, a round pen, and access to nearby trails for riding. Do you have on-site staff to monitor the horses overnight? Yes, our experienced staff is on-site 24/7 to monitor and care for the horses. Can you accommodate special dietary or medical needs for horses? Yes, we are happy to accommodate special dietary or medical needs. Please let us know your horse’s requirements in advance.
